Your privacy is something we take seriously. This policy clearly explains how facai88 collects, uses, stores, and protects your personal data as a player on our platform.
We invest in robust security infrastructure and privacy practices to ensure your information remains safe at all times.
All data transmitted between your device and facai88 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Only authorized personnel have access to players' personal data, and all access is logged and continuously monitored. No external party may access your data without authorization.
Facai88 has never and will never sell players' personal data to any third party for advertising or marketing purposes. Your data belongs solely to you.
The facai88 privacy policy is drafted and updated in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your rights as a data subject are fully upheld.
You have the right to access, correct, or request deletion of your personal data at any time through your account settings or by contacting the facai88 support team.
Your personal data is retained only for as long as necessary for the specified purpose or as required by law. After that, data will be securely deleted or destroyed.
This Privacy Policy applies to all users of the facai88 platform, including the official website at facai88.bar and the mobile app. By using our platform, you agree to the collection and use of information as described in this policy.
Facai88 ("we", "Platform", or "company") is committed to protecting the privacy of every individual who uses our services. This Privacy Policy transparently explains how we manage your personal data from the moment you register through every interaction that takes place on our platform.
As an online gaming platform operating in Malaysia, we are bound by the provisions of Personal Data Protection Act 2010 (PDPA) governing how personal data is collected, processed, and disclosed in this country. We take this responsibility seriously.
This policy covers all data collected through:
We only collect data that is strictly necessary to provide a safe, fair, and legally compliant service. The following are the categories of data we collect:
| Data Categories | Sample Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | Identity verification (KYC) and legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications and customer support |
| Financial Data | Bank account number, e-wallet information, transaction history | Processing deposits, withdrawals, and fraud prevention |
| Technical Data | IP address, device type, web browser, operating system | Platform security and user experience optimization |
| Gaming Data | Betting history, game preferences, session duration | Responsible gambling compliance and platform analytics |
| Communication Data | Support chat records, emails, complaint tickets | Issue resolution and service improvement |
Facai88 does not collect sensitive data such as medical information, religious beliefs, or sexual orientation. Should there be a need to collect any data outside the categories above, you will be informed and asked for your consent separately.
The personal data we collect is used solely for legitimate and necessary purposes in order to operate the facai88 platform in a safe and responsible manner. The following are the primary purposes for which your data is used:
We may use your email address to send you promotional information and exclusive offers from facai88. You can opt out of marketing emails at any time through your account settings or by contacting our support team.
Facai88 does not sell your personal data to any party. However, in the course of operating the platform, there are certain situations where we need to share your information with the following parties:
All third parties we work with are subject to strict data protection agreements and are only permitted to use your data for the stated purposes.
Protecting your personal data is the highest priority in facai88's operations. We implement multiple layers of security to ensure your information is always safeguarded against unauthorized access, loss, or misuse.
The technical security measures we employ include:
While we take all reasonable measures, no system is 100% secure. You are also responsible for keeping your password and account login credentials safe. Do not share this information with anyone, and contact us immediately if you suspect any suspicious activity on your account.
Facai88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality and your experience on the facai88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete data via your account settings.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may request that we restrict the processing of your data in certain circumstances as provided by law.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a readable format for transfer to another platform where applicable.
To exercise any of the above rights, please contact the facai88 customer support team via live chat or email at [email protected]. We will process your request within 30 business days.
The facai88 platform is exclusively for individuals aged 18 years and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we find that a minor's data has been collected without our knowledge — for example, through registration using false information — we will promptly take steps to delete that data and close the account in question.
If you are a parent or guardian and believe your underage child has registered on our platform, please contact our support team immediately.
In the course of its global operations, facai88 may need to transfer your personal data to servers or systems located outside Malaysia. Any cross-border data transfer is carried out in compliance with the PDPA 2010 requirements and applicable international data protection standards.
We ensure that data recipients in other countries provide an adequate and comparable level of protection to that afforded under Malaysian law, through:
Facai88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Each new version will be published on this website with a clear latest update date.
For changes that are material or significant, we will provide advance notice to players via email or in-platform notification at least 14 days before the changes take effect. Your continued use of the facai88 platform after the effective date constitutes your acceptance of the updated policy.
The latest update date of this Privacy Policy is 1 January 2026.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the facai88 Data Protection Officer through the following methods:
We are committed to addressing every privacy inquiry seriously and will respond within 30 business days from the date your inquiry is received.
Play with peace of mind knowing that your personal and financial information is protected by industry-grade security systems at facai88. Register today and experience the difference.